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(Index of book)
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1 |
EKASYS |
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01.EKASYS
02.SYSDA
03.SYSVIR
04.SYSLEX
05.EKA
06.TEKNAS
07.CIVILA
08.EKELOS |
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2 |
The concept of work |
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01.The concept of work
02.The importance of repetitive tasks and organisation
03.Types of work
04. The concept of work related knowledge
05. The concept of unique information records
06. The concept of tasks
07. the concept of issues |
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3 |
A brief history of work |
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01.Work history
02.Work history.The ancient civilizations
03.Work history.Medieval farming and craft work
04.Work history.Medieval industry
05.Work history.16th to 18th Century
06.Work history.The coming of mass production
07.Work history.Industrial farming and services
08.Work history.Sophistication of mass production
09.Work history.Automation
10.Work history.The Internet Network Age
11.Work history.The future of portable work |
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4 |
The concept of the corporation |
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01.The corporation
02.Common components of corporation
03.Corporate models
04.Corporations and markets
05.Corporations and industry |
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5 |
Brief history of the corporation |
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01.Corporate history
02.Corporate History.Medieval industry
03.Corporate History.16th to 18th Century
04.Corporate History.19th Century
05.Corporate History.Early 20th century
06.Corporate History.Mid-late 20th century
07.Corporate History.Late 20th Century
08.Corporate History.The future corporation
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6 |
The rise of the knowledge worker |
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01.The rise of corporate knowledge
02.What is knowledge work?
03.The value index of knowledge work
04.The knowledge worker
05.Technology and the knowledge worker
06.Corporate models and knowledge worker
07.The knowledge worker in computer age
08.The knowledge worker in internet age |
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7 |
The measurement of corporate performance (KPI) |
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01.Measurement of corporate performance
02.Key performance indicators (KPI)
03.KPI-entity
04.KPI-customer
05.KPI-item
06.KPI-marketing
07.KPI-unit
08.KPI-staff
09.KPI-supplier
10.KPI-public |
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8 |
Characteristics of the most successful corporations |
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01.Successful characteristics
02.Business idea
03.Business vision values
04.Role of entrepreneurs
05.Mission and value
06.Types of value statements
07.Unique selling propositions |
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The nature of knowledge productivity |
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01.The nature of knowledge productivity
02.Measuring productivity
03.What are issues?
04.Why is issue management important?
05.What are tasks?
06.Putting a value on work
07.Total enterprise tasks for year
08.Average cost per task
09.All tasks have value |
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Current key business issues |
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01.Current issues
02.Current issues.Issue management
03.Current issues.Staff productivity
04.Current issues.Staff retention and skills
05.Current issues.Customer growth
06.Current issues.Compliance
07.Current issues.Customer profitability
08.Current issues.Cost control
09.Current issues.Information management |
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Improving worker productivity |
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01.Improving worker productivity
02.Categorize & classify issues
03.The problems of "separate" software
04.A unified "suite" of functions for the enterprise
05.The benefits of a smart enterprise system
06.Implementation steps
07.High value work focus |
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12 |
EKASYS business model |
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01.Summary of the structure of the model
02.Electronic Knowledge Architecture
03.Growth model
04.Operations model
05.Staff model
06.Customer model
07.Supplier model
08.Partner model |
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13 |
Electronic Knowledge Architecture |
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01.Electronic Knowledge Architecture |
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14 |
Strategic business plan |
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01.Strategic business plan
02.The importance of plan
03.Daily roadmap |
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15 |
Operations Model |
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01.Operations model
02.Entity structures |
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16 |
Staff Management Model |
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01.Staff management model
02.Work-life balance
03.Training
04.Real time performance |
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17 |
Customer Service Model |
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01.Customer service model
02.Intelligent corporate memory
03.Real person answering |
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18 |
Corporate Partner Model |
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01.Corporate partner model
02.Online workbench |
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19 |
Corporate Product Model |
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01.Corporate product model
02.Online workbench |
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20 |
The future corporation |
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01.The future corporation
02.Global -virtual |
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