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you are here: > Self > 20.
EKA
| 20.6 |
BUSINESS PROCESSES HIERARCHY
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| No matter how complex the total processes of an enterprise, they may be described in simple terms as a single set of processes. | ||
| For example, a sales company begins with defining its products, determining its sales and marketing strategy/price, making the offer, managing the sale and reviewing the sales results/product development. | ||
| This is called the Business Process Hierarchy. | ||
| The purpose of the business process hierarchy | ||
| The prime purpose of the business processes hierarchy is to determine that all core processes are in fact primary to the function of the business. | ||
| For example, over time an enterprise may adopt certain business practices to compensate for a deficincy, for example the writing of software. Over time however, the company may find it has a large investment in software development when in fact its business in no way is core to software or software related knowledge development. | ||
| Without a clear map of the higher processes of the company, such understandings are impossible to identify. | ||
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